Called Hart and their only other competitor to price a ring re-size. Hart quoted me $28, other was $30, so not knowing either I went with Hart. Once in the store they discovered the ring to be silver instead of the gold I told them and gave me what seemed to be a good reason to nearly double the price. I accepted. Later I priced the silver with their competitor and they charge same for both. I offered Hart the chance to match, but they declined. Might be cuz they provide a little more than their competition, but it seems a little suspect. Giving them the benefit of the doubt, I gave them three stars in lieu of 2 or 1, but I'll lean towards another to spend $2k on a diamond.
I have stopped in at Harts Jewelers several times when I come to town. I find the staff to be very helpful and the selection of jewelry to be first rate. Whether its buying a gift for a loved one, or talking about a custom design piece, they have the knowledge and skill to provide the right piece of jewelry that's sure to become an heirloom.