If I could give this location a 0 I would have. My family and I have shopped at Lloyd Center for decades. We went in today to browse and were followed around the store the entire 20 minutes we were there. Most of the other shoppers were not people of color and they were not being watched. I have been to and purchased from dozens of your locations around the country and have never had this experience until today. I recommend that a different loss prevention strategy be put in place here and that you retrain your associates to refrain from this discriminatory practice. Ethnicity is not a precursor for criminal activity.
All USA
If I could give this location a 0 I would have. My family and I have shopped at Lloyd Center for decades. We went in today to browse and were followed around the store the entire 20 minutes we were there. Most of the other shoppers were not people of color and they were not being watched. I have been to and purchased from dozens of your locations around the country and have never had this experience until today. I recommend that a different loss prevention strategy be put in place here and that you retrain your associates to refrain from this discriminatory practice. Ethnicity is not a precursor for criminal activity.