We did a project in February of 2015 ended up with too much tile so when we went to return the extra tile we were told they could not do a refund but would give us store credit which was fine because we would be needing tile later either way. I returned to this location in November 2025 and was told at first it had been longer than a year so they would not honor the credit. Once the time had been cleared up it became 90 days. The people at this store are crooks and there are plenty of other tile store in town who like repeat business so I would strongly suggest using someone else.
We did a project in February of 2015 ended up with too much tile so when we went to return the extra tile we were told they could not do a refund but would give us store credit which was fine because we would be needing tile later either way. I returned to this location in November 2025 and was told at first it had been longer than a year so they would not honor the credit. Once the time had been cleared up it became 90 days. The people at this store are crooks and there are plenty of other tile store in town who like repeat business so I would strongly suggest using someone else.