The manager Tammy is a disgusting human. Gross with terrible hygene and the worst customer service skills ever!!! The owner should FIRE that disgusting piece of garbage. I will NEVER go back there ever again! I am not big on reviews but when I went to my bank to cancel my card my banker was floored by the horrible service that I received and suggested that I post a review online. When I went to cancel my membership today I was informed by nasty Tammy that I was still going to have to pay my yearly membership fee after I have already cancelled!! When I asked for her manager she refused and then when I asked for the Crunch corporate phone number she also refused. I was a member for 2.5 years!! What a waste of money!!! Clearly!!! I hope hiring a garbage person/slash manager is worth losing customers!!! I will never go back. I’m sorry I have wasted my money. The sad part is I have already gone to my bank and have had my card cancelled!! And FYI I checked my emails and yes they are all saved and I have NEVER EVER received a copy of my contract by email or paper Gross nasty rude Tammy was wrong!!! You should be ashamed for hiring something so aweful!!!!! /// It’s been about a week now since I have posted this above message. A bit harsh but truthful.... I was treated horribly and very unprofessionally and it’s is with in my right to publicly post about it. I have never returned to that place and I have not attempted to contact anyone from that location since the day I went in to cancel my membership. Anyway fast forward to one week later, yesterday on 02/07/18 I received a nasty threatening text message from an employee there. I have a copy of the message posted. I strongly do not recommend working out here. You really get what you pay for. It will be worth it for me in the future to spend the extra money at a more professional establishment. Crunch Fitness Gresham please do not ever contact me again unless it is to apologize for your lack of professionalism!!! Thank you and good bye!
The manager Tammy is a disgusting human. Gross with terrible hygene and the worst customer service skills ever!!! The owner should FIRE that disgusting piece of garbage. I will NEVER go back there ever again! I am not big on reviews but when I went to my bank to cancel my card my banker was floored by the horrible service that I received and suggested that I post a review online. When I went to cancel my membership today I was informed by nasty Tammy that I was still going to have to pay my yearly membership fee after I have already cancelled!! When I asked for her manager she refused and then when I asked for the Crunch corporate phone number she also refused. I was a member for 2.5 years!! What a waste of money!!! Clearly!!! I hope hiring a garbage person/slash manager is worth losing customers!!! I will never go back. I’m sorry I have wasted my money. The sad part is I have already gone to my bank and have had my card cancelled!! And FYI I checked my emails and yes they are all saved and I have NEVER EVER received a copy of my contract by email or paper Gross nasty rude Tammy was wrong!!! You should be ashamed for hiring something so aweful!!!!! /// It’s been about a week now since I have posted this above message. A bit harsh but truthful.... I was treated horribly and very unprofessionally and it’s is with in my right to publicly post about it. I have never returned to that place and I have not attempted to contact anyone from that location since the day I went in to cancel my membership. Anyway fast forward to one week later, yesterday on 02/07/18 I received a nasty threatening text message from an employee there. I have a copy of the message posted. I strongly do not recommend working out here. You really get what you pay for. It will be worth it for me in the future to spend the extra money at a more professional establishment. Crunch Fitness Gresham please do not ever contact me again unless it is to apologize for your lack of professionalism!!! Thank you and good bye!